Open a Helpdesk Ticket
From ACCRE Wiki
Users can submit ACCRE Helpdesk tickets through the PI Dashboard. Note that access requires a valid VUNetID account and a valid ACCRE account.
Keep in mind
For your security and compliance with regulations, please refrain from including any sensitive, export-controlled, or proprietary information in your ACCRE helpdesk requests. These communications pass through unencrypted email channels. Additionally, password transmission via help requests is strictly prohibited.
Our Pledge
The staff at ACCRE are dedicated and enthusiastic about assisting with your inquiries. To expedite the support process, we kindly ask that you consult our FAQ and documentation resources prior to reaching out for assistance.
