R9 Software Stack

From ACCRE Wiki

Revision as of 20:05, 9 January 2025 by Dhakas1 (talk | contribs) (Created page with "=Basic Features= These features are accessible to all of the ACCRE users. Other management features are limited only to the PI. ===User Support Ticket and Software Installation Requests=== The PI Dashboard serves as the primary platform for creating helpdesk tickets and submitting software installation request for the cluster. Navigate to the ACCRE Helpdesk tab and click on "create a ticket button" to open the form. You can then either choose to submit user support tick...")
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Basic Features

These features are accessible to all of the ACCRE users. Other management features are limited only to the PI.

User Support Ticket and Software Installation Requests

The PI Dashboard serves as the primary platform for creating helpdesk tickets and submitting software installation request for the cluster. Navigate to the ACCRE Helpdesk tab and click on "create a ticket button" to open the form. You can then either choose to submit user support ticket or software installation ticket. For the helpdesk ticket, please be very descriptive about the issue you are reporting and include logs if possible, to help us assist you better. Upon submission of the form, our staff will reach you shortly,and help you through the issue.